Posted on Leave a comment

Can’t complete purchase because cart empty

Drive in Yunnan

Maybe you encountered an error while tried to make an order here, that just can not complete the buying while checkout and shows “Your cart is empty”, this problem happened between July 5 – 11 and fixed on July 12.

Sorry for this inconvenience as at that time I was in Yunnan for a tea travel, you know sometimes in the deep mountains of Yunnan that over 2000m high just can not get access to internet.

I figured out the problem, it’s about the Cache System, we use Opcache to accelerate PHP and Memcached to store SQL queries, the Cart page might be cached accidentally so always tell you it’s empty, so I purged all cache and switch the WordPress cache plugin from WP Super Cache to W3 Total Cache to have a better control of exception cached page. As we build this online shop all by ourselves, the manual is open sourced and freely available on Github repository.

Actually it’s someone submitted our contact form to report this issue or we will not get it until our business fall down, no words can express our appreciation, thank you Thomas and Brandon, you saved my ass.

I know you guys love tea as much as we do, thank you is not enough, offering good tea is not enough too, I will try to post the background and stories as frequently as possible and YouTube maybe, all can help to understand the tea a bit better and more possibilities to enjoy it. “No secrets hidden.” you got our promise, using mystery to fool you is out of our line.

Leave a Reply